May 8
Transactions Not Updating
Is anyone else’s app not working properly? My request would be that a paid for app would work consistently. If there is any needed down time, a notice would go out to paying customers.
Completed
changed status toCompleted·last week
May 21, 2025
Still no updated transactions since April 21st - this is swell.
May 13, 2025
Mine is working!
May 13, 2025
That is encouraging, Heather! Thank you for your response - my app opens and I can see recent transactions and everything like normal except no purchases or savings has been updated in over a week. This has happened to me once before (earlier this year) and the issue resolved itself. Thanks again for your response!
May 13, 2025
Mine is working fine. Did you submit for help? In my experience the dev is quite responsive
May 13, 2025
Hey, Charles! I appreciate your response - I have sent an initial message over a week ago (maybe 10 days) and have, 'bumped,' everyday ever since. Just today, I saw someone on the other end read it, so that's encouraging. I also emailed their support on their website a few days ago and haven't heard back yet. I've had this issue earlier this year and it quietly resolved itself over the course of a few stressful days. Hoping for some resolution - have loved the app other than these few random lags.
Issue has been resolved.